Radena Science Inc. (hereinafter referred to as "our company") recognizes the importance of personal information obtained from stakeholders and considers its protection to be the basis of our business activities and one of our most important management priorities.

In order to provide you with safe, secure, and reliable services, we have established the following basic policies, which we ensure are thoroughly communicated to all employees and are in compliance with.

Enacted on March 2nd, 2023
Satoshi Nagamine, CEO of Radena Sciences, Inc.

1. Basic Policy

  1. We comply with the Personal Information Protection Act and other related laws and regulations. We also have internal company regulations regarding personal information protection (hereinafter referred to as "Company Regulations"), which we implement and maintain, and strive for continuous improvement.
  2. We will establish a management system for protecting personal information, and will make our company regulations known to our officers and employees, striving to ensure thorough compliance.
  3. We will handle personal information within the scope of the purpose of use that is clearly stated to the customer. Furthermore, we will not disclose or provide personal information provided by customers to third parties unless we have the customer's consent or there is a legitimate reason to do so.
  4. We will keep personal information accurate and up-to-date, and will strive to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information, and will continually improve and correct information security.
  5. We will respond sincerely and promptly to customers' inquiries regarding personal information and requests for disclosure, etc.

2. Purpose of use of personal information

When we receive personal information from our customers, we will clearly state the purpose of use of the personal information in advance and use it within the scope of that purpose. If it becomes necessary to use your personal information beyond the scope of the purpose of use clearly stated in advance, we will notify you of this and use it only after obtaining your consent. The purposes of use of personal information held by our company are as follows.

  1. Personal information about customers
    • Business negotiations and meetings with customers
    • Shipping of products, materials, etc.
    • Sending information about services, events, etc.
    • Providing customer support and maintenance
    • Responding to inquiries and consultations
    • Providing various membership services
    • Service development, survey implementation, monitoring, etc.
    • Fulfillment of contract
  2. Personal information about job applicants
    • Providing and contacting employment information to job applicants (including internships)
    • Recruitment management within our company

3. Appropriate acquisition of personal information

We will acquire personal information through lawful and fair means.

4. Providing personal information

  1. We will not disclose or provide your personal information to third parties except in the following cases:
    1. When we have your consent
    2. When based on laws and regulations
    3. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the customer's consent
    4. When outsourcing the handling of personal information to the extent necessary to achieve the purpose of use
    5. In the event of business succession due to merger, company split, business transfer, or other reasons.
  2. Notwithstanding (1) above, when it is deemed appropriate for our affiliated companies or agents to provide services to customers or respond to inquiries, etc., we may provide customers' addresses, names, telephone numbers, etc. to such affiliated companies, etc. In such cases, customers may request that we stop providing personal information to such affiliated companies, etc.

5. Inquiries regarding personal information

For inquiries regarding the disclosure, correction, deletion, etc. of your personal information, please contact us using the inquiry form.

6. Other matters

    1. About access information
    This website may collect access log information in order to provide better service. Please be aware of this in advance. The collection of access logs is not intended to identify your personal information.
    2. About Cookies
    This website uses Cookies in some areas to make your visit more comfortable. Cookies and IP address information cannot identify a specific individual on their own, and are therefore not considered personal information. Cookie information can be rejected by changing your browser settings.